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VoIP Solutions

Telephone centers using Voice Over IP (VoIP) technology utilize the internal network infrastructure for internal communications and provide external organizational communications through the intranet or internet. In this type of technology, digital lines and equipment are used instead of analog equipment and infrastructure, leading to significantly greater stability and lower implementation costs.

NTCorp Technical Engineering Company is proud to offer installation and setup services for VoIP-based telephone servers to its customers from start to finish. Support, maintenance, and upgrades for these services are also provided comprehensively for our valued customers.

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In the past, analog telephone systems or analog phone lines were used for communication between homes, organizations, and companies. While home subscribers did not require any special complexity for the use of analog phone lines, companies and organizations, due to the large number of personnel and units, needed an internal telephone center and multiple analog lines to carry out their tasks. This was often due to the limited number of lines and the high cost associated with implementing such a system, causing issues like the need for separate wiring, line occupation and congestion, the necessity of acquiring more lines and numbers, and so on.
Past
With the continuous development of communication services and their equipment, and the need of companies and institutions for a suitable and reliable infrastructure for making and managing calls, new solutions have been created for these centers that provide reliable communication at a much lower cost. Among the advantages of VoIP, the following can be mentioned:
Present

Key Features

Unified Number

Utilizing multiple call channels on a single unified number and also using the same number with a different area code (subject to checking the availability of the number in the other area)

Simple Update & Upgrade

The possibility of simple and faster updates, upgrades and developments, as well as compatibility with the latest technologies in this field, compared to analog lines

Cost Reduction

Reduced costs for both local and long-distance calls due to lower per-pulse rates compared to analog lines, as well as reduced equipment expenses by utilizing network and internet infrastructure and softphones.

Security

Security of intra and inter-organizational calls and communications through VoIP, preventing potential misuse due to the use of network security protocols and the digital nature of lines, as well as encryption of communications.

Other Features

  • Not requiring separate wiring and the ability to utilize network infrastructure and its equipment.

  • The ability to expand at much lower costs compared to traditional telephone lines.

  • The possibility of setting up internal extensions outside the organization via the internet.
  • Creating audio and video conference calls.
  • The capability to send and receive faxes.
  • Reduction in the number of missed calls.
  • The possibility of defining internal extensions without limitations.
  • The capability of intra-organizational chat.
  • Call waiting, call transfer, call parking, voicemail forwarding, and forwarding to a mobile or another phone line services.
  • The capability of comprehensive monitoring of all calls made through the unified system and recording conversations.
  • The possibility of easily connecting various offices and branches, and internalizing calls between branches.
  • The ability to use softphones on computers and mobile phones.
  • The possibility of relocation and restructuring being much simpler and almost cost-free.
  • Setting working hours for making calls and/or broadcasting system messages.
  • The capability of reporting and analyzing both incoming and outgoing calls.
  • The ability to integrate with administrative automation systems and CRM.
  • The possibility of connecting to analog telephone systems and even regular phones through links and converter modules.
  • Interactive Voice Response (IVR) for use as a voice prompt system and call management.
  • The possibility of using GSM modules for making calls through the mobile network.
  • The ability to send unanswered calls to voicemail.
  • Creating different call queues for various departments.
  • Significantly higher quality of communications and audio.
  • The ability to create trunks between different telephone centers.
  • And other attractive features.

Contact Info

+98-1191003303
info[at]NTCorp[dot]ir
End of Molavi 1st
Molavi St, Kargar Blv
Qaemshahr, Mazandaran, Iran

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